FAQ

All orders are custom produced - and suppliers are still struggling with t-shirt inventory due to COVID (heather variations in particular), so be patient with us. 99% of orders will arrive within 7-10 days from purchase.

We offer Free Shipping for ALL orders over $50 headed to anywhere in the United States, looking at you Hawaii. Orders less than $50 will be based on weight of the items ordered.

Yes we ship to your mom's house - as long as she lives in the United States.

We're humans. Chances are you're a human too - if not, we don't judge. Like the legendary Bob Ross says, "life is full of happy little mistakes." We don't plan on making any happy little mistakes on your order - but things do happen.

In the event there is a mistake on your order we allow refunds up to 7 days after delivery with photographic proof of the issues involved.

We want to make sure you love your new Velvet Rut stuff - if there is an issue of any kind please do not hesitate to contact us.